If you have forgotten your password, and have not setup your security questions for your Network password, please contact the IT Helpdesk at 610-606-4635 or helpdesk@cedarcrest.edu.

To register/update your network password security questions:

1. Open Network Password Registration in a new tab or window.
   If your browser utilizes a pop-up blocker, you may need to confirm you wish to open a new tab.


2. On the Account Reset page, click on Registration in the top right-hand corner of the banner.
   


3. Under Registration, complete the following information:
   
• Domain Name: CEDARCREST
• User Name: Your current network login name (ie, Jasmith, NOT jasmith@cedarcrest.edu)
• Password: Your current network/email password
• Click Log In. Step 2 will appear.


4. In Step 2, enter your Cedar Crest Email address.


5. Next, choose 3 questions from the drop down list and provide your answers. If you forget your network password, you will be required to answer these three questions in order to reset your password from the password website.


6. Once done, click Submit. You will receive an email confirming your registration.
   
   Note: If you forget your answers, you will need to contact the I.T. Helpdesk in order to reset your password. Once this is done, you can login to the Password Reset website and update your questions and answers.

To register/update password security questions in MyCedarCrest:

• Login at https://my.cedarcrest.edu. If you are new to MyCedarCrest, you will be prompted at login to set your security questions and answers.

• To manage your security questions:
  1. Click on the Home tab at the top of the screen.
  2. Under the MyCedarCrest Password Management portlet, you can reset your MyCedarCrest password and change your challenge questions and answers.